Persons liable for military service can update their credentials using the mobile application Reserve+, which pulls data from the Oberig registry. However, there are situations when it is impossible to obtain information about a person from this registry.
What to do if a person is not in the Oberig registry, how to solve the problem – read in the ICTV Fakty material.
Why there is no data in the Oberig registry: main reasons
The Oberig registry may not contain data for several reasons, including:
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- This can happen when updating data in the TCC and SP – for example, they are in the paper military ID, but were not entered into the Oberig register.
- Technical failure – the system may experience errors when processing or entering data.
- Errors in personal data – incorrectly indicated surname, first name, date of birth or identification code may prevent the identification of a person in the register.
- Delay in updating information – data may be entered or transmitted to the central system with a delay, so the processing process is not completed on time.
- Lack of primary registration or lack of data in a paper military ID – if a person has never registered for military service or was registered in a temporarily occupied territory, and the data was not transferred or was destroyed.
- Deregistration or change of status – if a person is deregistered from the TCC, updating the information in the register may not be possible. It may also be that there is no data in the Oberig register in case of a change of status, since the information is updated with a delay.
- Access is restricted for security reasons – sometimes data may be hidden due to confidentiality or special circumstances.
There is no data in the Oberig registry: what to do in this case
If there is no data in the Oberig registry, then in any case it is necessary to contact the TCC and SP to find out the reason. You can make an appointment online using the electronic queue.
The solution to the problem will depend on the specific situation. For example, if a person has not yet been registered, then this must be done as soon as possible or the lost data must be restored.
It is also worth checking the correctness of the entered data. To do this, you need to carefully check your personal information, in particular: full name, date of birth, passport and identification data, since inaccuracies can affect the result. If necessary, correct.
If there is no data in the Oberig registry, then before visiting the TCC and SP, prepare the following documents:
- passport of a citizen of Ukraine;
- identification code;
- documents confirming the place of registration;
- military registration document;
- 3 x 4 photograph;
- document on obtaining an education.
You may also need: marriage (divorce) certificate, birth certificate of children, disability certificate, etc.
So, a competent approach to solving the issue and knowing what to do if there is no data in the Oberig registry will help to correctly draw up documents and save you from possible problems in the future.
