The Starlink internet terminal was found to be sensitive to high temperatures. This is reported by the ArsTechnica edition.
In a post on Reddit, a Starlink user from Arizona revealed an unexpected issue with Elon Musk's satellite internet. It turns out that the terminal, consisting of a satellite dish, can heat up and temporarily suspend its work – in this case, the transmission of the Internet signal stops. A notification about equipment overheating appeared in the subscriber service application. The author noted that at this moment the terminal standing under the sun warmed up to 50 degrees.
Technical support specialists advised the user to wait until the terminal cools down to at least 40 degrees. After he doused the satellite dish with cold water, the Internet quickly recovered, but then disappeared. “The overheating started that day at about 11:30 am and stopped at about 19:00,” a Starlink subscriber noted.
According to him, the man went to the store and bought several meters of canvas cloth, which he covered the plate. “Let's see if this will affect the speed of data transfer,” – said the user in a conversation with reporters.
Reporters found several more user testimonies online that the Starlink terminal stops working at temperatures of 50 degrees and above. Since the satellite dish must be under the open sky for reliable signal reception, the problem of overheating can be very relevant in the summer.
At the end of May, it became known that the speed of Starlink satellite Internet increased to a record 560 megabits per second. The launch group of satellites of the global network project from Elon Musk was launched in May 2019.
