Attackers had access to the reservation system and 1.35 million “Miles & More” data.
On March 5, the Lufthansa Group informed its customers that a “service provider from one of our Star Alliance partners” – including Austrian Airlines – had been hacked. “During the incident, hackers succeeded in breaking into the reservation system of an Asian airline, which is operated by the IT service provider. Customer data was tapped from Star Alliance partners. affected by this incident, “said a statement by Austrian Airlines.
It concerns data from around 1.35 million “Miles & More” customers. Specifically, service card numbers, status levels and, in some cases, the names of frequent flyers are affected. Passwords, credit card details or other customer data such as email addresses are not affected by the incident, as a spokesman for Austrian Airlines confirmed on a futurezone request.
“Harmless”
“We can confirm that customer data is safe with 'Miles & More'”, it continues. The incident occurred between January 21st and February 11th. Customers do not have to take action for the time being, according to Austrian Airlines it is a “harmless” hack.
