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Home office became the norm in 2020

by alex

According to a representative survey by the Gallup Institute, 42 percent of employees worked from home in 2020.

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The corona pandemic has turned Austria into a home office. This is the result of a survey published on Tuesday by the Gallup Institute from December of the previous year. Around 42 percent of employees state that they worked from home in 2020.

This was the case with high educational qualifications (68 percent) and younger employees under the age of 30 (54 percent) with above average frequency. 35 percent of those over 50 worked in the home office.

acceleration

“When the Austrians began to work from home,” writes Gallup about 2020. “As in other areas of life, the corona crisis has accelerated existing trends in the world of work,” explains institute director Andrea Fronaschütz. “New Work” has become a reality and seems to be increasingly gaining acceptance as the ideal model for the future.

“Working from home alone is not a panacea, especially the human interaction in the team is missing,” says Fronaschütz. “It is more about enabling the individually correct combination between remote work and workplace presence as well as more flexibility in working hours.”

satisfaction

Above all, the respondents would like more freedom in the way they work in the future, shows the representative survey. 79 percent are in favor of more flexible working hours, 55 percent “hybrid” working partly in the home office and partly at the previous place of work. Only 26 percent of employees would like to work exclusively from home, 50 percent are in favor of face-to-face work in the company.

The acceptance of mobile work models is particularly high among young employees. 71 percent of those under 30 can imagine hybrid work, 40 percent pure home office.

Employers come off quite well in the Gallup Ufmrage on working conditions in the crisis. The majority of employees feel well informed about changes and decisions (79 percent agree or even completely agree).

More than three quarters of those surveyed (77 percent) felt that they were fairly rewarded. It was also essential for the high level of satisfaction that the companies created a fear-free atmosphere (79 percent). Large companies with more than 250 employees performed particularly well in terms of information, pay and infrastructure.

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Overall, 21 percent of those surveyed see their employer more positively than before the pandemic and now feel more connected to it. 16 percent have a worse opinion of their employer and feel less connected to it. Employees who at least partially work from home judge this more positively than those with less work flexibility.

Industry sectors

It is interesting that the civil servants judge the behavior of the employer most critically – especially with regard to additional services, a sense of community or setting an example of values. The employees rate the behavior of their employers most positively.

In an industry comparison, retail stands out particularly positively in the year-back look. The employees there particularly appreciate the support and help from their employer. They are also very much of the opinion that the companies have promoted a sense of community, assumed social responsibility and exemplified the corresponding values.

Based on the latest labor market data, it seems rather surprising that the respondents are largely confident about their job security. 84 percent assumed in December that they would keep their job in the future. 80 percent said they would like to stay with their employer in the next few years.

New rules

We are still working on new home office rules. Social partners and the Federal Government have been trying to create new framework conditions for months due to the increase in this type of work.

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