The global outage that caused Facebook and its related WhatsApp and Instagram to crash for several hours on October 4 was due to a misconfiguration by the company itself rather than outside interference, according to a Facebook blog.
“We want to make it clear that there was no malicious activity behind this shutdown – its root cause was a misconfiguration on our part. We also have no evidence of user data leakage as a result of the crash, ”the company said in a statement.
As explained on Facebook, the company's engineers have found that changes to the configuration of the backbone routers that coordinate network traffic between the company's data centers caused problems that interrupted this connection. The disruption in network traffic cascaded the way data centers communicate, resulting in a global outage.
The blog says the company has made every effort to regain access and the systems are now working again.
“To all people and companies around the world that depend on us, we apologize for the inconvenience caused by the shutdown of our platforms,” added Facebook.
On Monday, October 4th, Facebook, WhatsApp and Instagram were unavailable to users around the world due to a global outage.
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