Social networks Facebook and Instagram have commented on complaints from users around the world who reported malfunctions of their websites and applications.
Facebook executives wrote on their Twitter page: “We know that some people have problems accessing our applications and products.” “We are working to get everything back to normal as soon as possible, and we apologize for any inconvenience this may cause,” the message says.
Instagram has confirmed that it has problems accessing the app. “Be patient with us, we are working [to solve the problem]”, – says the official account of the social network on Twitter.
Massive complaints about the work of Facebook, Instagram and the WhatsApp messenger began to arrive on the evening of October 4. The main complaints are related to the operation of their sites and applications, as well as the connection to the servers. WhatsApp users have complained about the inability to send messages.
Among those who reported the crashes were residents of Russia, USA, UK, Canada, Netherlands, Germany, Italy, France and other countries.
As reported to RBC in the press service of Roskomnadzor, according to the Center for Monitoring and Control of the Public Communications Network (CMU SSOP), in many countries, failures in the operation of Facebook services are recorded. “The lack of availability of resources is confirmed by the company itself,” the department added.
Later, users began to massively complain about failures in Twitter, Telegram, TikTok, Snapchat, Facebook Messenger, as well as services from Google and Amazon.
